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Digital Transformation: Working Group Virtual Launch

December 16, 2020 from 1:30-3:45 PM EST
Registration
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1:30 PM

Welcome Remarks and Visionary Keynote

Ron Thompson

Ron Thompson

Chief Data Officer/Deputy Digital Transformation Officer, Office of the Administrator, NASA

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1:45 PM

Improving Customer Experience through Digital Transformation

Agencies are reevaluating their technology needs during this pandemic time. They are taking a critical look at what needs to be done to best serve their customers. Hear how these thought-leaders are proactively determining the best strategies to improve customer experience, while at the same time furthering their agencies Digital Transformation. This panel will discuss how federal agencies are handling the COVID-19 response and their path to move forward to help best serve their customers. 

Christen Geiler

Christen Geiler

Digital Information Specialist, U.S. Department of Health & Human Services

Dr. Sadia Husain Syeda

Dr. Sadia Husain Syeda

Principal Systems Engineer, Homeland Security Center, MITRE

Amber Chaudhry

Amber Chaudhry

CX Lead, SBA

Mitch Winans

Mitch Winans

Senior Advisor, Enterprise Digitalization at Internal Revenue Service

Moderator: Aaron Boyd

Moderator: Aaron Boyd

Senior Editor for Technology and Events, NextGov

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2:40 PM

Emerging Technology Talk

The Trusted Software Supply Chain: Reducing Risk While Driving Change

Changing the way people work can often be met with great hesitation, especially in organizations that are prone to inertia, or have a low tolerance for risk. So how can an organization reconcile the promises of DevSecOps – more frequent releases, more developer freedom, etc – with the organization’s limitations? In this brief talk, we’ll introduce the concept of a Trusted Software Supply Chain (TSSC), how a TSSC can reduce risk for an organization, and how a TSSC can be a cornerstone to organizational change. 
Michael Ducy

Michael Ducy

Transformation Specialist, Red Hat

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2:50 PM

Workforce Transformation in the time of COVID-19

This panel discussion will focus on how today’s extensive virtual working requirements have changed the priorities in immediate needs, accelerated and increased the importance of Digitizing the workforce, as well as created or revealed challenges in conducting efficient and successful workforce changes. Listen in as topic experts dive into the challenges their agencies went through, as well as the solutions that were created as a result of these challenges. How has the workforce had to transform due to COVID-19? Has the pandemic affected the Digital Transformation of the federal workforce? 

Robyn Rees

Robyn Rees

Senior Advisor, Office of Human Capital, U.S. Department of the Interior

Ron Thompson

Ron Thompson

Chief Data Officer/Deputy Digital Transformation Officer, Office of the Administrator, NASA

Jan Smith

Jan Smith

Manager, Recruitment & Retention, FAA

Michael Ducy

Michael Ducy

Transformation Specialist, Red Hat

Moderator: Jory Heckman

Moderator: Jory Heckman

Reporter, Federal News Network

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3:45 PM

Closing Remarks and Working Group Discussion

Kiersten Patton

Kiersten Patton

Working Group Manager, ATARC

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