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ATARC 2021 Hyper Automation Virtual Summit

May 26, 2021, 10:00 AM – 1:00 PM Eastern Time

3.0 CPE Credits Available for this Event*** 

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10:00 AM

Welcome Remarks 

Tom Suder

Tom Suder

Founder and CEO, ATARC

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10:00 AM

Tech Talk: Low Code Automation

SME, Appian

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10:10 AM

Panel: Transforming Citizens Experience with Government Services

Coinciding with the digital wave, governments worldwide are increasingly focusing on customer experience as they seek to improve customer satisfaction, efficiency, and mission-effectiveness. With the shift to a digital workforce, an emphasis on citizen experience has been put on the forefront of Federal leaders. Tune into this panel to hear how these Federal Leaders have gone about transforming the citizen experience while the workforce is shifting to a more digital workforce. What lessons have been learned during this shift to a digital workforce? What are the best strategies for transforming a citizens experience?

Amber Chaudry

Amber Chaudry

Customer Experience Strategist, Bureau of the Fiscal Service (invited)

Jonathan Kraden

Jonathan Kraden

Director of Customer Experience, Cybersecurity and Infrastructure Security Agency (pending agency approval)

John Sullivan

John Sullivan

Director, Digital Strategies Division, General Services Administration (invited)

Moderator: Isaac Constans

Moderator: Isaac Constans

Senior Staff Writer, GovLoop

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10:55 AM

Tech Talk: Robotic Processing Automation

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11:05 AM

Panel: Improving Employee Experience

The workplace of 2021 looks dramatically different than the workplace of the beginning of 2020. While employees have adjusted to the changes in policies, procedures, and even work location, are they as engaged and fulfilled as they were one year ago? Now more than ever, it is critical to provide self-service access to workplace information that helps people do their jobs and feel secure that management understands and is addressing their concerns as they pertain to safety, access to technology, and interaction with colleagues.

Tune into this panel to hear from topic experts on the shift to a telework environment, while still ensuring employees were satisfied. What strategies have these topic experts used to not only keep their employees satisfied, but improved their employee experience? What emerging technology has helped improve their employees’ experience?

Sherry Van Sloun

Sherry Van Sloun

Assistant Director of National Intelligence for Human Capital, Office of the Director of National Intelligence

Alexander Rowan

Alexander Rowan

Director of Resources & Systems, Federal Insurance and Mitigation Administration, Federal Emergency Management Agency

Ann Cox

Ann Cox

Program Manager, Physical and Cyber Security, U.S. Department of Homeland Security (invited)

Norman Davis

Norman Davis

Program Manager, Safety Services Group, Federal Aviation Administration (invited)

Moderator:  Brandi Vincent

Moderator: Brandi Vincent

Technology Reporter, NextGov (invited)

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11:50 AM

Tech Talk: AI and Other Considerations

SME, Amazon Web Services

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12:00 PM

Panel: Trusting Automation Within the Federal Government

New ways of working and sharing information have emerged within the Federal Government. This has pushed agencies to reevaluate their technology needs and develop plans to further their IT modernization strategy. One way in which the Federal Government has gone about furthering their IT Modernization, would be trusting automation. RPA has become an integral part in changing how the Federal Government works, and has started to show the great value it brings to the Federal space.

 Tune into this panel to hear from topic experts on how to implement RPA within the federal government. What are the best strategies to implement RPA throughout the Federal Government? What does trusting automation mean, within the Federal Government?

Anju Anad

Anju Anad

Information Technology Program Manager, Division of Information Systems,Office of I National Science Foundation

Lattrice Goldsby

Lattrice Goldsby

RPA Program and Branch Manager, U.S. Department of Agriculture

Meikle Paschal

Meikle Paschal

Botman, Robotic Process Automation,United States Citizenship and Immigration Services

Moderator:  Jory Heckman

Moderator: Jory Heckman

Reporter, Federal News Network

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12:45 PM

Tech Talk: IT Operations Experts

Automation in the Modern Digital Organization

Although many organizations are pursuing pervasive automation to achieve their best levels of efficiency and effectiveness – success can be challenging.  With multiple automation methods available, and automation being a key emphasis of roles in DevOps, DataOps and SRE (Site Reliability Engineering), this session will present a model for broad hyperautomation, technologies and metrics, and the role automation plays in the Autonomous Digital Enterprise.

Herb VanHook

Herb VanHook

Office of the CTO, BMC Software

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12:55 PM

Closing Remarks 

Tom Suder

Tom Suder

Founder and CEO, ATARC

Register

Zoom enables ATARC remote collaboration opportunities through its cloud platform for video and audio conferencing, chats and webinars across all devices. Allowing for individuals from all areas of government, industry and academia to communicate directly.

*** ATARC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. Program Level: Beginner, no prerequisites required. Advance preparation: none. Delivery Method: Group Internet Based. Field of Study: Information Technology. Registration #140762. In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour. Refund, cancellation and complaint resolution policy